Highlights – Issue 35, Summer 2009
Stories

Management by Wandering Around


To learn what is really going on, managers need to leave their offices and listen to people throughout the workplace.
By Noel W. Hinners

Unmanning the Fire Lines


Thanks to commitment and cooperation, a NASA unmanned aircraft is ready to help fight a fire emergency.
By Brent Cobleigh

A Model for Collaboration


How do thousands of scientists successfully collaborate on CERN’s ambitious physics experiments?
By Krisztina Holly

Answering the Call: Communicating with Soyuz


Responding to an agencywide request for ideas, a NASA engineer solves a communications problem.
By Ed Campion

Engaged Workers Boost the Bottom Line at Ames


In the course of a management training program, one team explores the inspiring experiences that foster employee engagement.
By Nancy Mangini

Bidding Your Way to the Launch Pad


The authors promote the advantages of a market-based system for trading project resources.
By Randii R. Wessen and David Porter

Managing the Trauma of a Terminated Project


Skillful handling can limit the pain of project cancellation.
By Robert K. Hurley and Joseph T. Jimmerson
Insights

Some Safety Lessons Learned


NASA’s Chief of Safety and Mission Assurance offers his recipe for flight safety.
By Bryan O’Connor

Balancing Security and Knowledge Sharing


The Mission Critical Information assessment team helps NASA balance two responsibilities: sharing technical information and protecting it.
By Ryan Averbeck, John Day, and G. A. Gaddy

Interview with Alexander Laufer


The author of Breaking the Code of Project management talks about the value of learning, judgment, trust, and leadership for complex projects.
By Don Cohen

Innovating to Fly in Cleaner Skies


Pratt & Whitney’s VP of Technology and Environment describes the development of a new, more efficient jet engine.
By Kerry Ellis

Rocketdyne: Committed to Knowledge Sharing


Knowledge-sharing events help Rocketdyne engineers share valuable expertise.
By Carri Karuhn

Process Improvement for Space Flight Safety


A systematic approach to process control improves foam application to the shuttle’s external tank.
By Fayssal M. Safie

ASK Magazine, Issue 35, Summer 2009

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