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In This Issue (ASK 23)

Ed Hoffman’s Director’s column (“Thinking About Excellence”) and Laurence Prusak’s Knowledge Notebook piece (“How Does a Learning Organization Learn?”) make related points that define key themes of this issue of ASK.

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Interview With Michael Coats

By Don Cohen Former astronaut Michael Coats joined NASA in 1984 and flew three shuttle missions before leaving the Agency for Lockheed Martin in 1991. He was appointed Center Director of Johnson Space Center in November 2005. He talked with Don Cohen in February 2006.

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From Chaos to Order

By Mike Zambruski and Don Cohen In 2005, I was asked to assume project management responsibilities for an Internet portal project designed to improve relationships between a large company and its customers by giving customers convenient electronic access to company services.

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Interview with Chris Scolese

By Don Cohen Shortly after he took on the job of Chief Engineer, Chris Scolese talked with Don Cohen about leadership, learning, and NASA’s new mission.

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