The Knowledge Notebook — Taking a Knowledge Perspective

By Laurence Prusak In our Western culture, to manage means to control. Especially in organizations, management of traditional resources like land, labor, and capital means being able to count and measure them, move them around, buy and sell them, and, in general, have complete control of them.

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The Knowledge Notebook — On Trust

By Laurence Prusak Sometimes a concept seems to be everywhere at once. It arrives on the scene seemingly from nowhere, and everybody is suddenly talking and writing about it. One such idea is trust.

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The Knowledge Notebook — The Communications Challenge

By Laurence Prusak The complexity of NASA’s projects and the challenge of coordinating and communicating among the centers and organizations that do the work have parallels in enterprises that flourished long before the beginning of the space age.

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The Knowledge Notebook — The Other Frontiers of Space

By Laurence Prusak While we at NASA are very aware of research and activities related to every aspect of outer space, there are other kinds of space that have been gaining the attention of organizational researchers and practitioners.

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The Knowledge Notebook —Don’t Neglect Social Knowledge

By Laurence Prusak During the last decade or so, journalists and executives of many organizations have talked a lot about a set of related words that includes knowledge, expertise, talent, human capital, know-how, capabilities and capacities, skills, and intelligence.

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The Knowledge Notebook — How Does a Learning Organization Learn?

By Laurence Prusak How comfortable do you feel sitting at your desk reading a book related to your job or your area of expertise? I mean sitting in plain view, reading most of the day, and not answering your phone or responding to e-mail or instant messages.

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What Do We Mean When We Say “Knowledge”?

By Laurence Prusak We are clearly living in a “Knowledge Age.” Wherever you look, you find books, articles, programs, courses, advertisements, and degree programs using the word “knowledge” in some way to distinguish itself or its contents.

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