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By Kimberly R. Jenkins As the new team lead, I came in from outside the group. Rather than just assuming that I knew what was needed, I decided to ask them. Who should know better, right?

By Harvey Schabes It was early in my career at NASA, and I was a relatively junior engineer. I hadn’t interfaced much with teams from NASA centers other than my own, Lewis, or what is now called the Glenn Research Center.

By Susan Motil The Concept Review had not gone well, and my entire team was in the dumps. It took months for them to stop feeling lousy about their work and themselves.