"I now know to be aware of and understand people's rational and irrational behaviors (others and myself) and how those behaviors may affect any team's performance."
"I though the class was very very very good in all aspects. It emphasizes how the assertiveness non-assertive and aggressive personalities impact teamwork and productivity"
"Dr. Gootnick had a very comfortable teaching style. He gave very clear, easy to understand illustrations of his principal topics and was open for discussion from the class and for clarification when there were questions from the class. He interjected humorous examples and stories from his own technical background that were very relevant to the class (as a group of NASA technical professionals)."