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Academy Brief: Embraer Benchmarking with NASA

Stars are sometimes born in the midst of chaos. About 3 million years ago in the nearby galaxy M33, a large cloud of gas spawned dense internal knots which gravitationally collapsed to form stars. NGC 604 was so large, however, it could form enough stars to make a globular cluster. Photo Credit: NASA

Vol. 5, Issue 12

How does knowledge work happen in an organization?

Stars are sometimes born in the midst of chaos. About 3 million years ago in the nearby galaxy M33, a large cloud of gas spawned dense internal knots which gravitationally collapsed to form stars. NGC 604 was so large, however, it could form enough stars to make a globular cluster.

Stars are sometimes born in the midst of chaos. About 3 million years ago in the nearby galaxy M33, a large cloud of gas spawned dense internal knots which gravitationally collapsed to form stars. NGC 604 was so large, however, it could form enough stars to make a globular cluster.
Photo Credit: NASA

On December 3-4, 2012, members from the Brazilian aircraft manufacturer Embraer visited NASA Headquarters to benchmark with NASA’s Chief Knowledge Officer. Interested in understanding NASA’s knowledge management practices, two Embraer representatives listened to presentations from NASA Chief Knowledge Officer Ed Hoffman and knowledge leads from NASA centers, mission directorates, and cross-agency organizations.

NASA knowledge representatives fielded questions from Embraer on measuring knowledge effectiveness in an organization, curating knowledge resources, developing knowledge search and taxonomy capabilities, managing communities of practice, and other related topics, fueling a good exchange about best practices in each organization.

Presentations from knowledge leads included Ed Rogers at Goddard Space Flight Center; Michael Bell at Kennedy Space Center; Daria Topousis from the Jet Propulsion Laboratory; Mike Lipka from the NASA Safety Center; Dave Lengyel from Human Exploration Operations Mission Directorate; and Jean Engle, Brent Fontenot, and Sarah Burns from Johnson Space Center.

 

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