- Participates as a project team member to gain an overall understanding of knowledge capture and transfer practices and to gain initial experience in the competency.
- Actively seeks lessons learned and knowledge transfer from other project teams.
Team Practitioners/Discipline Engineers should be able to describe, identify, or define:
- The importance and value of project learning in all stages of a project.
- Lessons learned/best practices from previous programs, projects, and significant studies.
- The steps to use NASA’s Lessons Learned Information System (LLIS).
- Leads teams (intact and at a subsystem level) in the execution of the knowledge capture and transfer process.
- Provides guidance and expertise to team members, assisting in resolving issues.
- Develops a Knowledge Management (KM) Plan that outlines knowledge sharing and transfer activities throughout the life of the project.
Team Leads/Subsystem Leads should be able to:
- Communicate the value of project learning in all stages of a project.
- Provide access to subsystem work products to the appropriate users.
- Access relevant lessons learned applicable to the project over the life cycle of all project phases.
- Capture appropriate knowledge and trends relating to project management and engineering issues within the subsystem for input into a knowledge management system.
- Contribute to knowledge capture activities such as pause and learn sessions, case studies, and knowledge-sharing forums.
- Evaluate lessons learned/best practices from previous programs, projects, and significant studies.
- Leads teams at the project level in execution of the knowledge capture and transfer process.
- Provides guidance and expertise at the project level, resolving project issues.
- Actively supports the KM Plan implementation for project learning, reflection, and knowledge capture.
Project Managers/Project Systems Engineers should be able to:
- Facilitate or plan project pause and learn sessions to capture lessons learned.
- Develop lessons learned case studies.
- Integrate the knowledge capture and transfer activities for their project.
- Elicit and document lessons learned.
- Direct the activities conducted by Team/Subsystem Lead in relation to this competency.
- Leads overall effort, reviews and approves products, resolves issues, and maintains relationships with the highest level internal, external, and international contacts.
- Acts as KM Plan champion in support of all activities for project learning, reflection, and knowledge capture and transfer.
Program Managers/Chief Engineers should be able to:
- Promote and require the effective application of lessons learned/best practices from previous programs, projects, and significant studies.
- Lead and support team knowledge transfer activities.
- Coordinate the development and maintenance of knowledge management systems that are useful for improving decision making, information sharing, and engineering issue resolution.
- Establish proper knowledge management policy and processes.