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Screenshot of Cynthia Simmons speaking during her interview. Photo Credit: NASA
Critical Knowledge inSight: Decisive and Rational Decision-Making for Project Managers

A project manager needs to adapt to changing circumstances that arise during their project.

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Screenshot of Ralph Basilio during his interview. Photo Credit: NASA
Critical Knowledge inSight: Being Flexible

A project manager needs to adapt to changing circumstances that arise during their project. The project manager needs to remain focused on the project requirements and not be fixated on the design or implementation path.

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Screenshot of Sue Motil during her interview. Credit: NASA
Critical Knowledge inSight: Communication and Listening

A project manager should gather good solutions and ideas from their project team through attentive listening.

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Two engineers working. Credit: NASA
Critical Knowledge inSight: Cognitive Bias

An engineer’s awareness of cognitive bias might help to prevent predictable errors in the engineering process.

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Screenshot of Cathy Richardson speaking during her interview. Credit: NASA
Critical Knowledge inSight: Clear-sighted Project Management

A project team’s performance can improve if their project manager stays clear-sighted and communicates how project goals connect with their organization’s goals.

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Screenshot of David Stark during his interview. He is smiling and looking to the side. The APPEL and YouTube logos are on the right side. Credit: NASA
Critical Knowledge inSight: Testing Requirements

Clear communication of the testing process helps customers keep their testing phase on schedule and budget.

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Space Shuttle Orbiter Columbia STS-107 mission is launching toward space from launch pad 39A at Kennedy Space Center on January 16, 2003. Credit: NASA
Critical Knowledge inSight: Communication Lessons from the Columbia Tragedy

Good communication is a two-way street that requires those delivering and receiving communication to pay attention to some key rules to be effective.

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Screenshot of Keith Walyus looking at the camera and speaking during his interview. Credit: NASA
Critical Knowledge inSight: Stay Focused on the Mission

A program manager needs to stay mission-focused in order to reach success.

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Screenshot of Terry O'Malley speaking and gesturing with his hand during his interview. Credit: NASA
Critical Knowledge inSight: Challenges of Out-of-House Project Work

Out-of-house work brings some specific challenges for a NASA project manager.

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