PARTICIPANT TESTIMONIALS

  • Building & Leading NASA Teams
    Building & Leading NASA Teams

Through interactive in-class practice sessions, group discussions, and video examples, this course teaches project and team leads a straightforward step-by-step process for identifying and resolving threats to project success. By learning how to talk about violated expectations in a way that solves problems while improving relationships, participants will learn how to strengthen accountability while eliminating inconsistency, reducing resentment, and improving team and organizational effectiveness.

This course is designed for NASA’s technical workforce, including team/subsystem leads, project managers/project systems engineers, and program managers/chief engineers.

Common Competencies
  • C 2.1 - Staffing & Performance
  • C 2.2 - Team Dynamics & Management
  • C 4.3 - Leadership

Click here to view full competency model.

Related Resources

Resource Category

VitalSmarts YouTube Channel (Public) Website
Chapter 1 of Crucial Accountability (Public) Document

APPEL Library Resources

NASA Galaxie Library NASA Galaxie Library Books 24x7 Library Books 24x7 Library
All supplemental resources are NASA accessible only unless otherwise noted.

Upon completion of this course, participants will be able to:

  • Hold anyone accountable – no matter the person’s power, position, or temperament.
  • Provide compelling feedback– get positive results and maintain good relations along the way. Stay focused on the real issues and avoid getting distracted.
  • Determine if gaps in performance are due to lack of ability or lack of motivation.
  • Motivate without using power – clearly and concisely explain specific, natural consequences and permanently resolve problems.
  • Manage technical projects without taking over – creatively help others avoid excuses, keep projects on track, and resolve performance barriers.
  • Move to action – agree on a plan, follow up, engage in good reporting practices, and manage new expectations.

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