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  • Building & Leading NASA Teams
    Building & Leading NASA Teams

This course teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of your organization. By learning how to speak and be heard (and encouraging others to do the same), your organization will begin to surface the best ideas, make the highest-quality decisions, and then act on those decisions with unity and commitment.

This course is designed for NASA's technical workforce including team members/discipline engineers and team/subsystem leads.

Project Management Competencies
  • PM 2.0 - Stakeholder Management
Common Competencies
  • C 2.2 - Team Dynamics and Management
  • C 4.1 - Mentoring and Coaching
  • C 4.2 - Communication
  • C 4.3 - Leadership

Click here to view full competency model.

Critical Knowledge Resources

Resource Category

Goddard Search Repository: Case Studies (Public) Website

APPEL Library Resources

NASA Galaxie Library NASA Galaxie Library Books 24x7 Library Books 24x7 Library
All supplemental resources are NASA accessible only unless otherwise noted.

Upon completion of this course, participants will be able to:

  • Utilize a powerful approach to confidently and skillfully handle difficult conversations that can arise in professional and personal lives.
  • Resolve disagreements and accurately address concerns by talking respectfully, candidly, and skillfully with someone in a safe way.
  • Build acceptance rather than resistance and give and receive feedback in a way that enhances relationships and improves results.
  • Discuss how to speak persuasively, not abrasively such to effectively talk about high-stakes, emotional and controversial topics.
  • Illustrate how to foster teamwork and get the right people involved in a way that ensures better decision making and guarantees commitment and conviction.

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