Communicating Technical Issues (APPEL-CTI)

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PARTICIPANT TESTIMONIALS

This workshop provides the foundation for communicating technical information to a varied audience and demonstrates effective methods and strategies for presenting technical issues.

This course is designed for NASA’s technical workforce, including systems engineers and project personnel working on or leading project teams.

Project Management Competencies
  • PM 2.0 - Stakeholder Management
Common Competencies
  • C 4.2 - Communication
  • C 4.3 - Leadership

Click here to view full competency model.

Upon completion of this course, participants will be able to:

  • Describe a basic communications model and apply it to different settings where technical information is required.
  • Recognize the information and communication needs of diverse groups (e.g., project stakeholders, team members, review teams).
  • Design and deliver technical communications using different media (e.g., meetings, presentations, email).
  • Present (in oral and written form) complex, technical material that is carefully tailored to specific audiences and that facilitates understanding.
  • Solicit feedback and information as you present technical concepts and reports.

SCHEDULE & REGISTRATION

Interested in taking this course? Click the date(s) below to register through SATERN.
LENGTH:

Registration Question? Contact the training specialist below for assistance.

Annette Pitt
marie-antoinette.m.pitt@nasa.gov
(321) 861-1112

Click here to watch a video tutorial of the APPEL Course Registration Process.

EXTERNAL CERTIFICATION CREDIT

ABOUT THE INSTRUCTOR(S)

Carol S. Klein, co-owner/co-founder of The Writing Center, Inc., West Chester, PA, is a full-time professional writing consultant, master trainer, and writer, with her BA and MA in English and more than 20 years' experience teaching effective writing, training corporate writing trainers, consulting, and editing. The Writing Center specializes in customized business and technical writing programs that increase the clarity, impact, and professionalism of participants’ on-the-job email, letters, and reports.

CURRICULUM LEAD

Curriculum Question? Contact the curriculum lead below for assistance.

Dan Daly
daniel.daly@asrcfederal.com

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