Communicating Technical Issues (APPEL-CTI)


This workshop provides the foundation for communicating technical information to a varied audience and demonstrates effective methods and strategies for presenting technical issues.

This course is designed for NASA’s technical workforce, including systems engineers and project personnel working on or leading project teams.

Project Management Competencies
  • PM 2.0 - Stakeholder Management
Common Competencies
  • C 4.2 - Communication
  • C 4.3 - Leadership

Click here to view full competency model.

Related Resources

Resource Category

Garner's modern American usage and style (Public) Book
New Oxford American dictionary (Public) Book
Random House Webster's unabridged dictionary (Public) Book
Request for proposal: A guide to effective RFP development (Public) Book
The Associate Press stylebook (Public) Book
The Chicago manual of style (Public) Book
The Columbia guide to online style (Public) Book
The Elements of style (Public) Book
The Gregg reference manual (Public) Book
The Wall Street Journal guide to information graphics: The dos and don'ts of presenting data, facts, and figures (Public) Book
Asserting Yourself in the Workplace Skillsoft Course
Basic Presentation Skills: Creating a Presentation Skillsoft Course
Basic Presentation Skills: Delivering a Presentation Skillsoft Course
Basic Presentation Skills: Planning a Presentation Skillsoft Course
Dealing with Common Meeting Problems Skillsoft Course
Effective Interpersonal Communications Simulation Skillsoft Course
Making Meetings Work Skillsoft Course
Making Yourself Approachable Skillsoft Course
Managing Effective Business Meetings Skillsoft Course
Managing Meetings for Productivity and Effectiveness Skillsoft Course
Preparing for Effective Business Meetings Skillsoft Course
Presentation Skills Skillsoft Course
Using E-mail and Instant Messaging Effectively Skillsoft Course
When Too Many Meetings Are Just Too Much Skillsoft Course
Daily Writing Tips (Public) Website
Merriam-Webster (Public) Website
The New Legal Writer (Public) Website
The Writing Center (Public) Website

Critical Knowledge Resources

Resource Category

Goddard Search Repository: Case Studies (Public) Website

APPEL Library Resources

NASA Galaxie Library NASA Galaxie Library Books 24x7 Library Books 24x7 Library
All supplemental resources are NASA accessible only unless otherwise noted.

Upon completion of this course, participants will be able to:

  • Describe a basic communications model and apply it to different settings where technical information is required.
  • Recognize the information and communication needs of diverse groups (e.g., project stakeholders, team members, review teams).
  • Design and deliver technical communications using different media (e.g., meetings, presentations, email).
  • Present (in oral and written form) complex, technical material that is carefully tailored to specific audiences and that facilitates understanding.
  • Solicit feedback and information as you present technical concepts and reports.


Interested in taking this course? Click the date(s) below to register through SATERN.

Registration Question? Contact the training specialist below for assistance.

Annette Pitt
(321) 861-1112

Click here to watch a video tutorial of the APPEL Course Registration Process.



Carol S. Klein, co-owner/co-founder of The Writing Center, Inc., West Chester, PA, is a full-time professional writing consultant, master trainer, and writer, with her BA and MA in English and more than 20 years' experience teaching effective writing, training corporate writing trainers, consulting, and editing. The Writing Center specializes in customized business and technical writing programs that increase the clarity, impact, and professionalism of participants’ on-the-job email, letters, and reports.


Curriculum Question? Contact the curriculum lead below for assistance.

Dan Daly

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