Managing Virtual Teams (APPEL-MVT)

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The goal of this course is for participants to learn and practice the techniques required to be an effective distance manager and team member. Participants learn how to overcome obstacles of geography, isolation, and history and to establish trust, motivate, and unite people who are separated physically, and often culturally and emotionally.

Leaders/managers who have remote teams, project and program managers, sales and other distance managers, and remote team members.

Project Management Competencies
  • PM 2.0 - Stakeholder Management
Common Competencies
  • C 2.1 - Staffing and Performance
  • C 2.2 - Team Dynamics and Management
  • C 4.1 - Mentoring and Coaching
  • C 4.2 - Communication
  • C 4.3 - Leadership

Click here to view full competency model.

Related Resources

Resource Category

APPEL Library Resources

NASA Galaxie Library NASA Galaxie Library Books 24x7 Library Books 24x7 Library
All supplemental resources are NASA accessible only unless otherwise noted.

Upon completion of this course, participants will be able to:

  • Diagnose a virtual team to determine its effectiveness.
  • Describe typical leadership challenges in managing a virtual team.
  • Explain the role of a virtual leader in managing external factors that may influence team success.
  • Connect the organizational vision with virtual team performance goals.
  • Describe strategies for building trust on a virtual team.
  • Describe best practices for effective cross-cultural communications on a virtual team.
  • Establish team norms for effective virtual communication.
  • Discuss how best practices for delegating tasks and coaching individual team members can be adapted when working in a virtual environment.
  • Describe how to approach decision-making and conflict management when leading a virtual team.
  • Recognize the contributions of team members and celebrate their success.


Interested in taking this course? Click the date(s) below to register through SATERN.
Mar 27-28, 2018

Registration Question? Contact the training specialist below for assistance.

Jessica Boss
(321) 861-1208

Click here to watch a video tutorial of the APPEL Course Registration Process.



Anne Foley has more than 15 years of experience conducting Lean Six Sigma, project management, leadership skills and business writing workshops. Anne worked as a Master Black Belt and GE quality leader for GE’s Travel Center, a vice president of sales, marketing and training for Six Sigma Academy, and has provided training for a wide range of industries including financial services, healthcare, utilities, telecommunications and retail. She earned a bachelor’s degree in journalism and mass communications from Kansas State University.


Curriculum Question? Contact the curriculum lead below for assistance.

Dan Daly

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