"I learned that when conducting virtual meetings it is important to state the implicit explicit and also state the obvious. Also teams are built on trust. It is better to ask open-ended questions than yes/no questions online."
"As far as instructional techniques the breakout sessions and the group white boarding and the popcorn technique were great The most useful thing may have been the implicit modeling of the explicit things we were learning about. The instructor did an EXCELLENT job of showing it all in action. People learn it so much better that way!"
"The course provided a lot of actionable guidance on how to make virtual meetings more effective how to detect conflict in the absence of visual cues how to intervene when necessary and how to resolve conflict."