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Knowledge Perspectives is a new series of virtual learning opportunities for NASA’s knowledge community. These regularly scheduled sessions feature thought-provoking presentations on current topics that are designed to spark free discussion and the substantive exchange of ideas. The discussions include actionable items to enhance efficiency and deepen understanding of the role that lessons learned plays in mission success, as well as provide the opportunity to learn from industry partners and work on agency-wide problem-solving.

Join us as we discuss with recognized experts and leaders the topics that resonate with the NASA KM community. These engaging discussions will drive positive change and enhance our ability to gather and disseminate knowledge to achieve mission success.

NASA’s Knowledge Community includes mission directorate, center and organizational Chief Knowledge Officers (CKO), Points-of-Contact (POC) and Knowledge Services Leads.

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Engaging the Knowledge Community in NASA’s Digital Transformation Initiative
Airs on 11/19/2020 from 1:00-2:30pm EST.
Presenters: Jill M. Marlowe, Christopher (Chris) M. Blakely, Ed McLarney and Jason Duley
Lessons Learned: Understanding the Neuroscience of Effective Information Gathering
Aired on 9/17/2020 from 1:00-3:00pm EST.
Presenter: Bob Faw
Lessons Learned During Covid-19
Aired on 7/15/2020
Presenters: Tiffany Smith and Donna Wilson
Succession Planning and Knowledge Sharing Benchmark
Aired on 4/23/2020
Presenters: Susan Snyder and Kevin Magee

Engaging the Knowledge Community in NASA’s
Digital Transformation Initiative

November 19, 2020 from 1:00-2:30pm EST.


Jill Marlowe
Ms. Jill Marlowe is the Agency’s Digital Transformation Officer, and leads the Agency to conceive, architect, and accelerate enterprise digital solutions that transform NASA’s work, workforce and workplace to achieve bolder missions faster and more affordably than ever before. Her responsibilities include refinement and integration of NASA’s digital transformation strategy, plans and policies and coordination of implementation activities across the NASA enterprise in six strategic thrusts: data, collaboration, modeling, artificial intelligence/machine learning, process transformation, and culture and workforce.

Prior to this role, Ms. Marlowe was the Associate Center Director, Technical, at NASA’s Langley Research Center in Hampton, Virginia. Ms. Marlowe led strategy and transformation of the center’s technical capabilities to assure NASA’s future mission success. In this role, she focused on accelerating Langley’s internal and external collaborations as well as the infusion of digital technologies critical for the center to thrive as a modern federal laboratory in an ever more digitally-enabled, hyper-connected, fast-paced, and globally-competitive world.


Chris Blakely
Chris Blakely serves as the Agency lead for External Collaboration, as well as the deputy program manager for the Web Services Office.  NASA mission sinvolve partnerships with international, intergovernmental, academic, industrial, and entrepreneurial communities, which requires a high degree of collaboration capabilities in order to accomplish our goals.  It is the enablement of this collaboration that Chris predominantly focuses on.  As the Agency moves towards a more digital, virtual workplace, the demands for capabilities only grow.  Doing so in a secure, efficient and streamlined manner presents a number of challenges given the sensitive nature of many of our missions.

As deputy program manager for the Web Services, his primary responsibility is facilitating cloud services across the Agency by managing one of the largest Managed Cloud Environments based out of the Marshall Spaceflight Center in Huntsville, Alabama.

Chris is originally from Seattle, WA and attended the University of Washington, and the University of Miami, graduating with a degree in finance.  Over the more than 15 years with NASA he has worked for the Johnson Space Center, Kennedy Space Center, and most recently the Marshall Spaceflight Center.


Ed McLarney
Ed McLarney is the lead for NASA’s Artificial Intelligence and Machine Learning thrust, as part of the overall NASA Digital Transformation initiative.  Ed served in the United States Army for twenty years as an Engineer and Operations Research & Systems Analysis officer.  Following the Army, Ed has served as a digital transformation and innovation leader at NASA Langley Research Center and across NASA.

Mr. McLarney earned his BS in electrical engineering from the United States Military Academy, and his operations research and systems analysis MS from the Air Force Institute of Technology.  Ed’s hobbies include hiking, family, and songwriting.  He lives in Hampton, VA, with his wife and daughter.


Jason Duley
Jason Duley is NASA’s Information Management Program (IMP) Executive responsible for defining, developing and implementing the IMP function elements, coordinating team progress, managing the flow of actions for review and approval, representing the program in governance meetings, developing refining and defending the budget, and ensuring adherence to applicable state, local and federal policies and regulations. Mr. Duley plans and manages agency-wide IT programs and projects involving innovative concepts or approaches where precedents do not exist, and large numbers of people or multiple agencies are affected. He serves as the agency’s expert on oversight of national programs with precedent-setting issues. Formulates long-range policies and develops and implements strategies and management guidelines for complex and changing information technology systems.

Questions or Comments? Contact us:
kevin.magee@fedstarllc.com

Lessons Learned: Understanding the Neuroscience of Effective Information Gathering

September 17, 2020 from 1:00-3:00pm EST.


Bob Faw
“Those who cannot remember the past are condemned to repeat it.” – George Santayana, philosopher

Ideally, we would all share lessons learned openly, energetically, and objectively. But often, lessons learned meetings trigger negativity bias, defensiveness, and blame.

Thankfully, through advances in neuroscience we can understand the underlying dynamics of these discussions and use techniques to mitigate negativity and create a more productive atmosphere of trust, creativity, and openness.

In our next Knowledge Perspectives meeting, scheduled for September 17, 2020, we will share the brain science that shows us what to avoid and what to target. We will present effective tools, questions, and approaches to generate focused, positive, and useful lessons learned meetings. This webinar benefits anyone who gathers valuable lessons learned in any format—from case studies,  to interviews for articles or videos, Pause and Learn sessions, and gathering facts for documenting lessons learned. These tools are also useful for leaders who want to increase creativity, “psychological safety,” and decrease defensiveness in meetings.

About the Presenter:

Bob Faw is a senior trainer and consultant for Corporate Education Group. He has more than 30 years of professional change experience. He guides the growth and development of organizations and individuals with results-driven facilitation. His programs increase team synergy and interpersonal skills and enhance connections and mutual trust. Bob is an author, keynote speaker, and business school professor. His book Energize: Ignite Passion and Performance with User Friendly Brain Tools is an Amazon e-book bestseller.

Questions or Comments? Contact us:
kevin.magee@fedstarllc.com

Lessons Learned During Covid-19

July 15, 2020


Tiffany Smith

Donna Wilson
Tiffany Smith serves as the Chief Knowledge Officer (CKO) for NASA’s Aeronautics Research Mission Directorate (ARMD). She is responsible for developing, implementing, and managing ARMD IT systems and cyber security requirements. She also leads a comprehensive, state-of-the-art knowledge management, data storage, and reporting system for ARMD.

Tiffany Smith will share ARMD’s approach to staying connected and maintaining information flow while working virtually. The segment will incorporate tips and lessons learned from the transition to remote work, as well as ways to support internal communications and ensure continuity in your knowledge management strategy.

Donna Wilson is the Curriculum Manager for APPEL Knowledge Services, managing the curriculum team to coordinate the delivery of high-quality training programs and the development of valuable career resources for NASA’s technical workforce.

In response to COVID-19, APPEL Knowledge Services (APPEL KS) transitioned from Face-to-Face training to a completely virtual environment. Donna Wilson will speak about the challenges APPEL KS experienced making this significant transition and present some of the lessons learned. The segment will also include key metrics used to measure success and their plans for moving forward during these uncertain times.

Questions or Comments? Contact us:
kevin.magee@fedstarllc.com

Succession Planning and Knowledge Sharing Benchmark

April 23, 2020


Susan Snyder

Kevin Magee
APPEL Knowledge Services Program Leads, Susan Snyder and Kevin Magee talk and share the importance of Succession Planning at NASA and the strategies of making the most out of the experience and knowledge in your organization. Gain insights as they share benchmarks from United Aitlines, NASA, LaRC, and Sandia Corporation.

Special thanks to Ben Bruneau and Roger Forsgren for their contribution to this presentation.

Download Presentation: Succession Planning & Knowledge Transfer Presentation

Tools/Resources/Links:

Canadian Military Mid-level Career Succession Planning Study

DAU Succession Planning Study

NASA Headquarters:  Succession Planning Management

NASA Workforce Information

OPM Framework for Continuing Development of Federal Senior Executives

OPM Succession Plan Wiki

US State Department 5 Year Workforce and Leadership Succession Plan

Questions or Comments? Contact us: 
kevin.magee@fedstarllc.com