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By Ed Hoffman One of my favorite lines from literature is, “I would prefer not.”

Since joining the agency in August 1990, Tim Flores has spent the better part of his career at the Ames Research Center in Northern California.

By Oscar Toledo Background At times we become so involved in a project that we forget about the customer. What the customer requires, needs, and expects of us should always be the driving force behind our efforts.

By Dr. Owen Gadeken Background Project teams are often hampered by internal conflicts between team members from different functional organizations.

By W. Scott Cameron 1. A Time to Whine As I mentor/coach Project Managers (PMs) and others, I have established a 10-minute maximum whining limit for our meetings.

Steven A. Gonzalez Antonio Stradivari, creator of the great Stradivarius violin, is widely regarded as one of the world’s master craftsmen.

Terry Little When I talk with project managers the question I get, perhaps more than any other, sounds like this: “I want to do things differently, but my boss is just not receptive. What can I do?” That question is always troubling to me because I have no ready answer.

Growing up, I rarely had to look for guidance. On my first job outside of home, for instance, I learned the value of workmanship. It was the summer before I started seventh grade, and like many young men at that age, I got my first taste of the working world by mowing lawns.

Twice in my NASA career I have had the opportunity to mentor young assistant mission managers. The first experience occurred when I was mission manager for the International Atmospheric Laboratory for Applications and Science (ATLAS).