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  • After Action Review (Pause and Learn)

    “After Action Reviews (AAR) are an effective approach for capturing the knowledge gained from activities and projects. They’re great for ensuring that the lessons learned from one project or team are shared with the rest of the organization, with a view to improving overall performance.”

  • Collaboration

    Collaboration enables individuals to work together to achieve a defined and common business purpose. It exists in two forms : Synchronous, where everyone interacts in real time such as at in person or online meetings or asynchronous, where the interaction may be time-shifted such as in file sharing, crowd sourcing, or adding content to an […]

  • Developing a Knowledge Management Plan

    This is a tool developed to help NASA Project managers to understand NASA NPD and NPR requirements for Knowledge Management (KM) Plans within a Project Plan, and the value of project learning.

  • Diversity of Thought

    Diversity of Thought (or Multiple Perspectives) is an effective approach used to obtain opinions, identify weaknesses in concepts, improve on ideas, and brainstorm new possibilities. There are many powerful techniques used to look at decisions from a number of important perspectives, for example, the Delphi Technique, Crawford’s Slip Writing Method, and Six Thinking Hats.

  • Gamification

    Gamification is the use of game mechanics and game design techniques in non-game contexts.

  • How to Write Case Studies

    A case study (or case story) may be understood best as a narrative, based on actual events, that creates an opportunity for conversation, problem analysis, and decision-making. An effective case study transfers specific knowledge by placing the student or workshop participant in a position to think through choices faced by decision-makers in real-life situations.

  • Knowledge Audit

    The knowledge audit is an assessment of an organization’s knowledge capabilities. It identifies the gap between
    available knowledge and what’s needed based on the organization’s strategic objectives.

  • Knowledge Management Process

    The Knowledge Management Process is the architecture used to acquire and benefit from knowledge resources and capabilities.

  • Knowledge Strategy

    A Knowledge Strategy specifies how specific knowledge services will be implemented to bridge the gap between an organization’s current knowledge capabilities and the capabilities needed to accomplish its strategic objectives.