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Seeing Through the Haze: How Counterfactual Thinking Can Help NASA Prepare for the Unexpected

By William H. Gerstenmaier, Scott S. Goodwin, and Jacob L. Keaton Before the English explored Australia in the 1600s, it was held as an indisputable fact in Europe that all swans were white.

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Viewpoint: On a Need-Not-to-Know Basis

By William H. Gerstenmaier A buzzing noise wakes you from your sleep. Opening one eye, you squint at your alarm clock: 3:00 a.m.

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The “Fifth Dimension” of Program and Project Management

By William H. Gerstenmaier Any project or program manager will tell you that the key to successful execution lies in mastering a toolkit of basic techniques.

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