ASK Talks with Bill Townsend

Bill Townsend is now the Vice President and General Manager of Civil Space Systems of Ball Aerospace and Technologies Corporation.

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Managing Meetings… Remotely

For my manufacturing colleagues, “meetings” were always face-to-face activities.

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Documentation: No Substitute for Communication

I’ve recognized the Request for Information (RFI) process as a huge source of wasted effort and needless confrontation.

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The APPL “Learning Map”

APPL Learning Map (PDF) Root Learning Inc., is best known for creating “Learning Maps” like this one: humorous drawings based on the inner workings of an organization.

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Keeping Promises

The project, a complex healthcare facility, was in trouble. The money and time were gone, but there was plenty of distrust and mis-coordination.

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A Leader, Not a Hero

I thought that this would be a good opportunity to make the transition in to program management.

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A Lengthy Career’s Lessons on Risk

I managed the droning of the B47 to fly unmanned, and I had zero experience to take on that task. What I learned is the real way you acquire risk aversion: I was scared to death that I’d fail.

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Earning Value Against Resistance

The project managers were given a half-day of EVM training.

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