By Laurence Prusak During the last decade or so, journalists and executives of many organizations have talked a lot about a set of related words that includes knowledge, expertise, talent, human capital, know-how, capabilities and capacities, skills, and intelligence.
Early knowledge management projects usually focused either on collecting and sharing documents or connecting people. As these examples suggest, neither of those strategies is always the right one — the choice should depend partly on what you are trying to communicate. And sometimes combining collection and connection enhances the value of both approaches.
By Ed Hoffman “Rocket science” has become a catchphrase for anything that is extremely difficult, and the popular understanding is right: rocket science deals with technological marvels and the daunting challenges of complex systems.
By William H. Gerstenmaier Any project or program manager will tell you that the key to successful execution lies in mastering a toolkit of basic techniques.