By Laurence Prusak How comfortable do you feel sitting at your desk reading a book related to your job or your area of expertise? I mean sitting in plain view, reading most of the day, and not answering your phone or responding to e-mail or instant messages.
E-mail and virtual workspaces are important contributors to knowledge exchange in large, dispersed organizations, but face-to-face conversation adds essential depth and richness to collaboration, knowledge sharing, and trust creation. Here are three brief examples of how these conversations can be encouraged.
By Stephen Denning When the minority report of the group monitoring NASA’s progress in making the space shuttle fleet safer after the loss of the Columbia said in August 2005 that NASA “must break [the] cycle of smugness substituting for knowledge,” it put its finger on a challenge that afflicts all successful organizations: how to […]