"This course has given me a much greater awareness of the factors that impact how decisions are made. I will be able to take this back to work to improve the decision-making process my team uses and evaluate the processes as we are making decisions. I also learned about using the mapping tool to map out how decisions are being made, which allows us to evaluate that process and change it to get better results. I also learned that No Data is better than Bad Data!"
"I gained a system of thinking that will be beneficial to daily meetings and interactions. The way I look at developing, assessing and implementing data has been changed forever."
"This is one of the best courses I have taken at NASA. It's applicability to our work is spot-on (not surprising since it is taught by a NASA employee that has studied many NASA case studies and has a ton of experience). Even though the concepts here are simple, we don't naturally evaluate our decision-making process and this course has opened my eyes to the process of evaluating that process, and how doing this can significantly affect the decision outcomes for the better."