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A project manager should gather good solutions and ideas from their project team through attentive listening.

Management should implement a communications plan, and promote productive communication across the team; start early and promote it often.

Good communication is a two-way street that requires those delivering and receiving communication to pay attention to some key rules to be effective.

Communication with context allows a project manager to focus their audience’s attention on what they are trying to convey.

Good communication is a crucial skill for a systems engineer leading a project team.

Working on international programs and projects makes good collaboration essential.

Psychological safety and intentional meeting design and execution are important elements for collecting diverse ideas from your team.

Communicating With Partners At Multiple Levels. Lynn Cline worked at NASA for 36 years, the last 8 of which were working in program management for Human Spaceflight. To view the entire ISS Lessons Learned Module, click on the following link: http://www.nasa.gov/externalflash/iss-lessons-learned/

Communication of Performance and Technical Credibility. Scott Pace was formally an Associate Administrator for Program Analysis and Evaluation at NASA Headquarters. To view the entire ISS Lessons Learned Module click on the following link: http://www.nasa.gov/externalflash/iss-lessons-learned/