Early knowledge management projects usually focused either on collecting and sharing documents or connecting people. As these examples suggest, neither of those strategies is always the right one — the choice should depend partly on what you are trying to communicate. And sometimes combining collection and connection enhances the value of both approaches.
Question To keep your project on schedule, you need prompt decisions or approvals from a manager who often seems unavailable.
From time to time, the editors will offer brief reviews of books they believe will especially interest ASK readers. Here are descriptions of two books, very different from one another, that we admire.
E-mail and virtual workspaces are important contributors to knowledge exchange in large, dispersed organizations, but face-to-face conversation adds essential depth and richness to collaboration, knowledge sharing, and trust creation. Here are three brief examples of how these conversations can be encouraged.
By the ASK Editorial Staff In March 2003, a team from five NASA centers, two Air Force groups, the Army, and Sandia National Laboratories began work on a hypersonic re-entry vehicle intended to serve as a flying technology test bed for thermal protection systems, flight controls, sensors, communications, and other vehicle systems that need to […]
It occurred to us that even many NASA veterans might benefit from a clear, concise overview of what happens where in the organization. We decided to create an explanatory picture of NASA centers that offers an easy way to grasp the range and location of NASA activities. Click to red full PDF.
APPL Learning Map (PDF) Root Learning Inc., is best known for creating “Learning Maps” like this one: humorous drawings based on the inner workings of an organization.
Gary Klein, Ph.D., is Chief Scientist oF Klein Associates Inc., a company he founded in 1978 to better understand how to improve decision making in individuals and teams.
Since being tapped by NASA Administrator Sean O’Keefe to head the team analyzing the findings of the Columbia Accident Investigation Board (CAIB), your name has been associated with the agency’s efforts to make needed changes. What was the charter of the “Diaz Team” in addressing the CAIB report?
